Case Studies

Case Studies

We have helped a wide range of clients over the last 15 years and reasons as to the whys and wherefores of the loss of their data. To that end we have a broad knowledge of problems relating to data recovery as our case studies show.
Case Studies

Case Study 1:

A failed MacBook Pro 2013

Issue

Client had a Macbook which had a large number of photographs and music on it. The Macbook had been in use for 14 months before it failed. The Macbook suffered a knock when it fell from a desk, it was switched on at the time when it fell. Now when Macbook starts up it makes a beeping noise. Client brought laptop to a local repair shop who could not recover the data for her.

Our Solution

We received hard disk in and diagnosed that the hard disk had suffered motor failure. We upgraded the motor on the hard disk and imaged and extracted the data. Client verified data via email and we then promptly backed up the data to an external portable hard drive and dispatched back to client.

* We are Apple Mac data recovery experts and have been recovering Mac systems for 15 years.

Case Study 2:

Buffalo Linkstation NAS System

Issue

Client uses the Buffalo Linkstation NAS System to save all his business data onto. There is essiential data on the drive for business accounts that they need for a VAT return. Client is receiving error message that the Buffalo Linkstation needs to be formatted. By mistake the drive was formatted by one of the clients staff. The client perfomred a RAW recovery of the Buffalo Linkstation using data recovery software but it only recovered bits and pieces and the data was no good to him as he needs the Quickbooks data extracted as it was on the Buffalo Linkstation.

Our Solution

Buffalo Linkstation was setup in a Raid 0 configuration with 4 x 1TB Seagate Hard Drives. All hard drives were imaged and disks were put back in their box. Our engineers worked with the file system to rebuild the reformatted data. We reconstructed the data and extracted a full raid set of data from the system. We completed this job in 3 days and was completed under our no fix no fee policy.

* We are London’s No1 Data Recovery Company that recovers Buffalo Linkstation Systems.

Case Study 3:

QNAP Server – Failed Firmware Upgrade

Issue

Client was running a Qnap server that crashed after doing a firmware update that was recommended by Qnap! Firmware seemed to install without any problems but when client tried to boot the Qnap server the system would not boot up and kept switching itself off. Client tried to repower on the Qnap Server several times but nothing worked. Client removed drives from system and put them into an identical Qnap system they purchased, system would not boot up.

Our Solution

We received in Qnap system and diagnosed that the 1st disk had a lot of sector problems on it. This would explain the firmware update failure. We forced read the sectors on the 1st disk on an imaging system and imaged all other hard drives. We then processed the 8TB of data from system for a full recovery.

* We are specialists in recovering data from Qnap servers even if a rebuild has been run!

Why Choose Advanced Data Recovery London?

  • Fixed pricing on recovery (You know what you are paying - no nasty surprises).
  • Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
  • Memory card chip reading services (1st in the UK to offer this service).
  • Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
  • Our offices are 100% UK based and we never outsource any recovery work.
  • Strict Non-disclosure privacy and security is 100% guaranteed.