We differ from other Data Recovery companies in London in that we offer a free No Obligation quote and expert data recovery advice. When you make your initial contact with us we will diagnose the problem and give you a fixed price (if the device has not suffered any mechanical damage). If the device has suffered mechanical damage there may be an additional charge but because our quote is free with No Obligation, if you aren't happy with it you do not have to proceed. Once we have established the exact nature of the problem we will provide you with a fixed price and if you are happy you can either deliver the storage device to us in person or send it in to our data recovery centre. Our backup process allows us to provide you with up to 30GBs of data for free which we will save to DATA DVDs for you. If the volume of the data recovery is more than 30GBs you will need to purchase an external storage device upon which to save it. You can purchase such a device from the large selection we have in stock.
Data Recovery Process
Our recovery service is quick and easy to use. Contact us for a quote then send us your storage device. One of our engineers will get back to you with the details of our inspection and then we can get on with the job of recovering your data. Once we’ve recovered your data we will return it to you on a next day service. For a more detailed understanding of the process we undertake please read the following steps.
1 Expert Impartial Advice
If you have had the misfortune enough to lose a storage device containing valuable business information and accounts or sentimental photographs and documents our engineers are on hand to deal with your queries. By telephoning or emailing us our professional and courteous staff will demonstrate a commitment to providing you with a first class Data Recovery service as well as a depth of knowledge second to none. Contact us and we will give you our expert advice and offer a diagnosis as to the nature of the problem. We will also tell you how much the process of recovering your data will cost from start to finish. If you are happy with the cost and the advice we provide then we ask that you securely pack the device and try where possible to ensure it does not move inside its packaging. Using the shipping form that can be found on our Contact’s page, send your storage device (hard drive etc) with your full contact details to your local Data Recovery centre – or indeed if you prefer you can visit our premises and deliver it in person if you live or work in London.
2 Initial Consultation And No Obligation Quote
When we receive your storage device we will diagnose definitively the nature of the problem and confirm with you the costings to recover the data. There is no obligation to continue. We don’t ask you to sign anything or ask for any money up front and the price we quote will not change. If you are happy to proceed then our team of recovery engineers will begin the task of recovering your valuable data as quickly as it possible.
3 Our Ability to Recover Your Data
The process of data recovery normally takes an average 2-3 days. Initially the data is recovered to one of our secure servers and our engineer will then contact you by telephone and email you a detailed list of all the files recovered along with a complete directory listing. If we have been 100% successful you should be reunited with your data in the next day or so.
4 Reuniting You and Your Data
If everything is to your satisfaction then all we ask for is payment by credit or debit card, cheque or bank transfer. Upon receipt of full payment we then make a backup of your data to your chosen media and will arrange for it to be delivered to you by next day courier.