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Samsung SP0211N Data Recovery Details
Samsung Hard Drives fail and the SP0211N is no exception to this.
   
Hi, I installed Paragon Partition Manager on one of our Citrix servers running Windows 2003 to resize the D and E drive. When prompted to reboot after applying the changes, the server will not boot anymore. It gets up to the screen where it detects the HDD, then instead of next displaying Windows logo, it displays a blank black screen with a cursor flashing in the top left corner.
..Simon Porter, Middx, UK
Samsung hard drives are well-known for their factory firmware problems. Factory Firmware is stored on the disk platters in the so-called System (Service) Area of the hard disk. If one of the disk modules becomes corrupted the whole hard disk micro-operating system can't boot up, the drive cannot initialise correctly and thus stops working. If you attempt to boot up from such a Samsung hard drive or read any data from it you would get "Disk boot failure. Insert system disk and press enter" or "Primary Master Hard Disk Fail" or "No operating system found" or "USB Device malfunctioned" error or "S.M.A.R.T. Capable But Command Failed" or some other BIOS error.
Currently there is no way to fix this type of firmware corruption at home. It is quite a complicated procedure and requires use of specialised expensive equipment and deep knowledge of hard drive design and data recovery technology.
I think the PCB has died on my SP0211N(Samsung). I used a 160g hitachi external hard drive to back-up previously. when i open the external hard drive file it only allows me access to a few pictures and it saved my itunes from months ago (none of the new stuff added to itunes is accessible), when i go to open a file from a specific date on the hard drive i get an error message.
..Ryan Harding, Falkirk, UK
Another issue for Samsung hard drives is damage to components on the PCB board. Samsung Hard Drives are vunerable to overheating and power surges which can lead to a burned out motor or blowing a controller chip on the logic board. If the micro chips on the PCB burn out you would smell smoke in the air. On next boot your Samsung hard disk will probably not even spin up at all!
The Samsung drive can spin up and the head starts clicking right from the beginning with a regular clicking sound
. More times than not this a sign of bad heads, if this is the case it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption or PCB failure that sometimes could also cause clicking.
I believe circuit board on my hard drive has burnt out due to a power surge. The Hard Disk does not spin and appears to be dead. There is smoke coming from the device. Your website states that this is a common problem and data recovery is possible. I would like to do this and would like to know the cost and where to send the device.Drive is Samsung(SP0211N model).
Mary Firth. Manchester
The last regular Samsung hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear. Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Samsung drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Samsung Hard Disks. This is usually the only way to effectively retrieve data from these Drives. If you experience any of the symptoms described above with your Samsung SP0211N please call us on 0207 112 1770. If you hear your Samsung SP0211N hard drive making some other unusual noises please call us on 0207 112 1770.
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