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Seagate ST9160411AS Data Recovery Details


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Seagate drives fail and the ST9160411AS is no exception to this.

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It's a Seagate(ST9160411AS model), I was editing files on my SD card attached to the computer running Windows XP. I put the computer in a standby mode. When I returned it back, some opened programs were not responding. So I restarted the computer with SD card attached. At the startup the computer found some errors in a drive associated with SD card and ran error checking procedure, truncating a lot of files/directories. ..T Diamond, Newcastle, UK

Seagate is the world's largest and oldest manufacturer of computer hard disks. The company has been going from strength to strength with its $1.9 billion acquisition of rival hard drive firm Maxtor in 2006. Segates flagship desktop Barracuda 7200.11 drives, in particular the 1TB - ST31000340AS units, are failing at an alarming rate and prompting outrage from their faithful clients. A new self-bricking feature apparently resides in faulty firmware microcode which will rear its ugly head sometime at boot detection. Essentially the drive will be working as normal for a while, then - out of the blue - it’ll brick itself to death. The next time you reboot your computer the drive will simply lock itself up as a failsafe and won’t be detected by the BIOS. In other words, there’s power, spin-up, but no detection to enable booting. We have the fix for this issues without the need to open the drives up. Common Seagate Hard Disk issues include, Seagate Momentus - can suffer premature media damage; Seagate U series - can suffer motor damage; Seagate Cheetah - Firmware corruption is No1 issue; Seagate Barracuda - Suffer from firmware, motor and read/write head issues.

We have a PowerEdge 2650 server with Microsoft Windows 2000 installed and Exchange 2000 running on it for email. When I came into work I noticed that we didnt have e-mail. I went into the server room and sure enough the server had a blue screen and there was an amber light on one of the hard drives (raid-5, all 73GB SCSI's). We shut the server system off, went to power it back up and we received a message during the boot screen that said something along the lines of one of the disks in the container was missing... We thought that the server would boot and run on the 2 drives but it wouldn't... Needless to say, here we are on Day 2 with no e-mail still. Model is ST9160411AS.
..M O Connor, Middlesbrough, UK

Seagate hard drives are vunerable to a power surge or spike. As is the case with other hard disk's Seagate drives controller board is usually the weak spot that will fail. The controller board of most drives stores unique adaptive data that can only be associated with the drive that it was originally a part of. In other words, it's very seldom that you can just swap out a controller board from one drive to another and get the dead drive functioning again. In more cases than not the spindle motor controller driver (SMOOTH chip) on the logic board gets burnt. If this occurs the computer would shutdown completely, you would also normally notice a burning smell and when powered on the drive will not spin up at all.

If a drive is not spinning at all this can mean that there is a seized motor or indicates possible platter damage. Data recovery in this case involves opening the hard disk in a clean facility to work on the drive internally.

 

I believe I am experiencing the Click of Death with my Seagate(model ST9160411AS). The clicking went away after a couple minutes. The next time I booted up it did it again and this time it didn't stop so I shut it down. The next day I tried again and it wouldn't even boot up, I got the message, "error loading OS". In the BIOS it still recognises the HD and I tried running Seatools to see if that would fix it but while scanning the HD it freezes and I have to turn it off but there's no clicking sound and I can hear the HD spinning.
James Joyce Belfast, UK

The last typical Seagate hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear. Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Seagate drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Seagate Hard Disks. This is usually the only way to effectively retrieve data from these Drives.

The last typical Seagate hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear.

    Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Seagate drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Seagate Hard Disks. This is usually the only way to effectively retrieve data from these Drives.

    If you experience any of the symptoms described above with your Seagate ST9160411AS please call us on 0207 112 1770.

    If you hear your Seagate ST9160411AS hard drive making some other unusual noises please call us on 0207 112 1770.