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Western Digital My Book Premium Edition Data Recovery Information
Western Digital drives fail and the My Book Premium Edition is no exception to this.
   
I put my ear against my Western Digital My Book Premium Edition hard drive and all I can hear the hard drive doing is spin up and makes a clicking sound.
To stop the clicking I have to turn off the PC.
..Paul Boatt, London, UK
When it comes to data recovery one of the most common problems Western Digital hard disks experience is burnt board (PCB).Western Digital manufactures a large portion of the world's hard disk drives. In recent years the company has broken ground in the storage industry with a number of innovations. In 2001, a series of ATA hard disk drives (Special Edition) with an 8MB cache buffer were released at a time when most hard drives ran with only a maximum 2MB of buffer. Then, in 2003, they launched the world's first 10,000RPM Serial ATA hard disk drive, The Raptor, a 36 GB unit with an access time of less than 6ms - followed soon after by a quieter 74GB version. Western Digital drives are vulnerable to overheating. Bad power supply unit's combined with a power surge is usually enough to damage micro chips on the electronics PCB and make the data inaccessible.
My Book Premium Edition. If your drive suffers from an electronic failure then we can recover the data for you. In our data recovery lab we use specialised hardware systems to modify a new PCB electronic board and then use specialised software to rewite corrrect firmware modules to the hard drive. This Western Digital fix helps us recover a large precentage of these electronic damaged drives.I own a 2yr old Dell Laptop that has recently ceased to recognize my hard drive, which is a Hitachi Travelstar. I have taken the drive out and attempted to read it in another computer, as well as through a USB reader interface, with no luck. I also took it to PC World," who advised me that the data was probably okay but the "motor inside the drive" was no longer working.
..Peter Wright, Devon, UK
Western Digital drives have a tendency to sustain damage to the hard drive's firmware zone thus blocking access to the data on the hard disk. Typically, when the system is booting up, it will hang for a few seconds while the BIOS tries to find the volume. Even though the hard disk may or may not be recognised correctly (if at all) the drive's performance will slow dramatically before it the hard disk fails altogether, other failures include:
- It is not found in BIOS when you boot your computer.
- Identifies the hard drive as its factory alias (for example WDC ROM MODEL-HAWK)
- Shows up with wrong S/N (for example WDC-ROM SN# 254) or capacity,
- Identifies fine but fails to read any data or boot up operating system giving I/O device errors whenever you try to access the sectors on the hard drive.
If you attempt to boot up from such drive or read any data from it you would get "Primary Master Hard Disk Fail" or "No operating system found" or "S.M.A.R.T. Capable But Command Failed" or "Disk boot failure. Insert system disk and press enter", "Hard drive not recognized", "Drive Mount Failure" or some other hard drive boot error.
The Western Digital drive can spin up and the head starts clicking right from the beginning with a regular clicking sound . My Book Premium Edition">More times than not this a sign of bad heads, if this is the case it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption or PCB failure that sometimes could also cause clicking.
Western Digital - My Book Premium Edition Some important digital pictures (JPEG) were stored in my desktop folder. My Win Vista system started running terribly slow, i have to wait for at least 5 mins to get a click of mouse accepted. I have decided to move the desktop folder files (about 170) to my other disk d: and then using the SONY VAIO system recovery disk I brought back the system to the original version. Everything worked perfectly after I reinstall all my software and applications. But those 170 files could not be accessed as it says those files are protected. I did not setup any security while I copied from my digital camera to the SONY VAIO machine.
..S Aston, Manchester, UK
My Book Premium EditionHeads are normally parked on the parking ramp outside of the platters, but sometimes after a fall or abnormal termination they fail to return to their regular parking position and are left on the surface. Immediately after the motor stops spinning they stick to the ideally smooth surface and it becomes impossible to free them without proper tools and experience. Don't attempt to open the drive by yourself - you will damage the platters and this will make your data unrecoverable.
The last typical Western Digital hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear.
Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Western Digital drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Western Digital Hard Disks. This is usually the only way to effectively retrieve data from these Drives.
If you experience any of the symptoms described above with your Western Digital My Book Premium Edition please call us on 0207 112 1770. If you hear your Western Digital My Book Premium Edition hhard drive making some other unusual noises please call us on 0207 112 1770.
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