Hard Drive Recovery

  • Standard Service (2 - 3 Days) - £249
  • Express Service (2 Days) - £495
  • Critical Service (1 Day) - £895
Hard Drive Recovery

No Fix? No Fee!

The 1st Data Recovery Company in UK to offer No Fix No Fee service, as we have the highest recovery rates in UK.

Laptop data recovery

No Job Too Large or Small

We recover data for anyone in the London area, from Home Users to businesses such as Banks, Solicitors, Graphic Designers, Video Production Companies etc.

Laptop on charge

Super Quick Recovery Times

We offer the quickest recovery times within the Greater London area for the low prices we charge.

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Common Hard Drive Faults You May Encounter:

When a hard drive fails it can happen for several different reasons. The hard drive might have a software fault such as bad sectors on disk platters, firmware issues that operate the hard drive, operating system faults and file read errors caused by sector problems or viruses or malware. Hard drives have moving parts and also can suffer from mechanical or physical damage such as read/write head damage, motor damage and damage to the disk platters. We have been recovering data in London from hard drives for 14 years. We recover data from all the leading manufacturers. It is important you get your data diagnosed by a Professional Data Recovery Company. Below is a list of some of the common faults we receive in for recovery:

Physical and Mechanical Hard Drive Issues:

Hard Drive Mechanical or Physical failure is when the parts inside the hard drive fail. Parts inside can fail due to wear and tear but in most cases it is either due to the hard drive getting a knock or a fall or a power surge. Typically parts failing inside the hard drive casing include Read/Write head failure – the read write head read data from the disk platters. Motor Failure – the motor spins the disk platters inside the hard drive casing. Disk Platters – Disk platters can get damage due to motor or read/write head failure. Our Hard Drive Data Recovery Engineers have a high rate of recovering data from mechanical damaged hard drives.

Hard Drives Formatted Accidentally or Through Technical Failure:

Deleting files from hard drives happens on a daily basis. Files and folders can get deleted by accident or on purpose. If the files get deleted on purpose we have a Forensic Data Recovery Department that can recover from this situation. Hard Drives can also get reformatted by mistake or on purpose. We have a data recovery solution for formatted or deleted data. Our Data Recovery Engineers have 14 years experience in recovering data from this type of problem.

Electronic Failure – PCB Failure:

PCB electronic failure is when a hard drive has damage to the electronic components on the hard drive. The electronic components on a hard drive is usually a PCB that sits on the back of the hard drive. The PCB powers up the drive and allows it to work. In a lot of cases this board fails. If you have an electronic failure we can recover your data for you as we have nearly 20,000 hard drive parts in stock.

Hard Drive Firmware Failures:

Hard Drive Firmware is a piece of software that resides on the disk platters or the PCB on the hard drive. The hard drive firmware runs the hard drive and allows it to operate. In a lot of cases the firmware gets corrupted. When this happens your hard disk will not get recognised on boot up process or it will get recognised but by a different name than normal or will display an incorrect capacity of the hard drive. We have a large database of firmware software for all makes and models of hard drives. If you have a firmware failure contact one of our Data Recovery Engineers today.

Hard Drive Issues Caused by Your Operating System:

When a Windows PC, Laptop Mac or Server has an operating system fault the operating system will not load. When this happens it means the sectors on the hard drive where the operating system is installed cannot be read correctly. This is known as bad sectors and is a very common problem with hard drives. We have specialised hardware imaging systems that can force read off the bad sector information to enable a full data recovery.

Featured Article

Hard Drive Data Recovery Emails & Article

Not so long ago I bought a Dell Latitude E5530 laptop from the company themselves and was chuffed when my laptop arrived by courier. It looks the part and because I had specified what I wanted the laptop to consist of internally I thought I was onto a winner. Unfortunately though after only a week the hard drive decided it did not want me to write any data to the partition that was available and would only switch on and off long enough for me to access safe mode. I’ve been in touch with the company who said send it back and we will replace the drive but in doing so you will lose all the information there. I can’t do that because the information was from an old backup I had and now that backup doesn’t work so the only information I have left is that on the new Dell drive. I don’t know the make of the drive. All I know is that when I paid online I ordered a 320GB 7200RPM drive which was included in the cost of the machine. In Windows 7 Home Premium (also included in the price) I can see the drive and see that there is available space on it but I cannot write to it and when I try to attach an external USB device to copy to the laptop simply refuses. Do you know what the problem is and how, if at all, can I fix it? I don’t want to slack anyone off but the company I bought it from aren’t being very helpful and insist that my data will be lost if they replace or try to reformat the drive.

I wonder if you can help me. I have a bog standard computer that I bought from a well-known retailer on the high street and since my warranty expired I have been doing little bits and pieces to improve upon its rather modest specs. I was doing well and had put it a new graphics card and more memory and decided to move onto the hard drive. Instead though of buying a new drive I decided to partition the old one and in my state of careless abandon I started to install a new version of Windows over the old. I’m trying to install Windows 7 and I desperately need to get information from the partition that was formatted during the installation. Is there any way of doing it? If so can you help me because there are some pretty important documents on there that I need and I understand that professionals such as you can reconstitute data. I’m happy to pay within reason but I need that information back. Currently the PC is sitting on my office desk with nothing only a request for me to continue my installation but I am frightened to in case I leave in such a way that recovering any data is impossible.

Hard Drive Recovery Means a Failed Drive Does Not Necessarily Equal Lost Data

Many people use their computers and rely on the fact that their hard drive is pretty unlikely to fail. Therefore they do not back up the important data and documents that they may have stored on their hard drive, which can make it a pretty stressful occurrence if their data suddenly becomes inaccessible. Fortunately we have a great deal of experience (14 years) in recovering data from a wide range of hard disks that have become unusable for one of a large number of possible reasons.

Unfortunately one of the most common reasons for data inaccessibility is due to user error. This may be because a disk, or a partition on the disk, has been formatted in error, or perhaps some data has been deleted by mistake that was believed to have been backed up. Unless something highly destructive has happened to the disk or the data, then it is possible for us to retrieve lost data in around 99% of cases.

Some cases are more complex that accidental formatting or data deletion. A virus can cause significant amounts of corruption and damage to files and file systems that make them inaccessible through the normal operating system. Or perhaps it is the operating system itself that become damaged and so preventing you from accessing your files. In the vast majority of cases all of the data from systems that have been corrupted in this way can be restored.

The cases that are the most complex to allow recovery of data are where there is a mechanical failure of the drive, which may mean there is damage to the internal components of the hard disk such as the motor, read/write head assembly, disk platter damage etc, or if there is an electronic failure due to a power surge. Despite the complexity of electronic or mechanical damage, we can still recovery all of the data from most of the systems that are sent to us for recovery, we have over 15,000 parts in stock to enable us to perform the most complex of procedures.

We are not limited in the type of system that we can work on and have both experience and success in recovering data from both desktop and laptop hard drives that use Windows, Mac, Unix, Linux or Novell operating systems. We can also recover data from disks that use any one of a large number of file systems from the common NTFS and FATS systems through to less common file systems of Wrapper, VxFS, XFS and NWFS.

The process to get your hard drive restored is very simple. If you find that your hard disk or files on your hard disk are inaccessible the first thing you should do is to give one of our specialist data recovery engineers a call. Most recovery jobs can be assessed over the phone in order to provide you with a quote and the timescale that the recovery will take. The quote is free and you only pay once your data has been recovered. Should your data not be recoverable we will not charge you. We also protect your original disk by working from images, unlike many other companies, so your original data will never be compromised by our processes.

Client Testimonials

“ I had lost 4 years uni work on a 500gb WD Passport drive, I panicked a bit as I really needed the data but Advanced Data Recovery recovered all data. Expensive lesson not to have a backup in place but a quality service. ”

Barry Brown, Chelsea London

“ There was 6 months Pictures and Video on my damaged iMac computer. I took it to Apple to get serviced and data recovered but Apple store could not do anything and recommended Advanced Data Recovery. Data recovered within 48 hours and backed up onto data DVD. Thanks for recovering my data. ”

Shelia Houston, Camden London

“ My HP Pavilion business laptop would not boot up. Took it to a local PC shop and they removed hard drive and tried to read it from a HDD Caddy. They could not read it and recommended Advanced Recovery. I dropped it into Covent Garden branch and booked it on a critical recovery service. Disk was diagnosed within 3 hours and data recovered within 24 hours. An expensive service but a full recovery. My vat returns will be made on time for a change! ”

Peter Presley, Islington London

“ We run a graphics production studio in Westminster. Our Synology multi disk raid NAS system became inaccessible on Monday morning. We called Synology support who advised on a system upgrade but made no difference. After several recovery attempts we decided to contact a Data Recovery Company. Advanced diagnosed the fault over the phone. They arranged to collect the system from us. They recovered all of our 10tb of data within 3 days. All data backed up and returned to us. Will use them again but hopefully won't have to! ”

T Ayers, Westminister London

“ Advanced Recovery have a very courteous and efficient team. My Seagate external drive had dropped from a table and would not longer work. Thank you for getting all my data back. It is a pricey operation but the data recovery expertise I suppose comes at a cost. ”

Peter O Brien, Croydon London

“ Our legal department Raid 5 Dell Server went down last weekend. We had a Dell engineer on Monday come out to service Dell Server. He upgrade motherboard and replaced one hard drive. He completed a rebuild on server but could not get server to boot up. We phoned Advanced Data Recovery, they diagnosed that the rebuild only rebuilt 14% and due to that the system would not boot. They advised they could recover all data from server with 3 days including vital Sage Accounts Data that we could not do without. 3 days later we are up and running, thanks for saving our bacon guys! ”

Mark Adams, Enfield London

“ 5 star data recovery service. Thank you for recovering data from my Sandisk 16gb camera memory card. We used two memory cards for a wedding shoot. One of the cards contained just over 400 pictures and would not read on our studio computers are on the camera that took the pictures. Contacted Sandisk support who advised card had a physical failure and would replace card. We needed pictures from card ASAP. Advanced recovered all pictures from card by reading the chips inside card casing. 1st class service. ”

Andy Meyers, Ealing London