Data Recovery:

All Quantumi Hard Drive Recovery is Recession price only £275+vat (excludes vat at 20%). We have permanently reduced all our data recovery products until the recession ends. We are currently the cheapest in the UK and offer this service on a 'No Fix No Fee' basis. We successfully recovery 99% of all hard drives we receive and in many cases, return it the recovered data within 48/72 hours! No Fix No Fee means if we cannot recover your data then you pay nothing.

Your Quantum Drive will produce error messages as below:

Primary Hard Disk not found
CRC errors when you attempt to copy files
Invalid or corrupt FAT
Invalid partition table entries
System Virus attack
LED on external hard drive flashing
Cannot find file or program
Primary/Secondary Hard disk failure
Windows or Mac corrupt directory listing
Hard drive is making clicking or ticking noises
LED on external hard drive flashing
Hard drive beeps repeatly
Hard drive is quiet, probably means motor is not spinning
Master Boot Record Not Found
Non system disk or disk errors

Follow the steps below to send in your hard drive to us:

Step 1

Send us your Hard Drive to our postal address; details are below and on our contact page. Send the Hard Drive via a suitable postage service along with your Contact Details (Full Name, Full Postal Address, Phone Number & Email Address). We recommend Royal Mail Next Day Special Delivery. The average costs are £4.50 via this delivery method and the contents are fully insured up to a value of £500.

Our Address:

Advanced Data Recovery
88 Kingsway,
Holborn,
London,
WC2B 6AA

Step 2

Our Diagnosis will confirm the level of data recovery that we can attain from your Hard Drive, we will contact you ASAP to determine what data you want recovered.

Step 3

We will recover the data you want and copy the contents onto a suitable media.

Step 4

We send the recovered data back to you via a Next Day Courier Service. Our aim to send the recovered data back to you within 48/72 hours.

Quantum Data Recovery Information:

Quantum hard disks are well-known for their factory firmware problems. Factory Firmware is stored on the disk platters in the so-called System (Service) Area of the hard disk. If one of the disk modules becomes corrupted the whole hard disk micro-operating system can't boot up, the drive cannot initialise correctly and thus stops working. If you attempt to boot up from such a Quantum hard drive or read any data from it you would get "Disk boot failure. Insert system disk and press enter" or "Primary Master Hard Disk Fail" or "No operating system found" or "USB Device malfunctioned" error or "S.M.A.R.T. Capable But Command Failed" or some other BIOS error.

Currently there is no way to fix this type of firmware corruption at home. It is quite a complicated procedure and requires use of specialised expensive equipment and deep knowledge of hard drive design and data recovery technology.

The No1 issue for Quantum hard drives (especially Quantum CX and Quantum LCT series) is damage to components on the PCB board. Quantum Hard Drives are vunerable to overheating and power surges which can lead to a burned out motor or blowing a controller chip on the logic board. If the chips on the PCB burn out you would smell smoke in the air. On next boot your Quantum hard disk will probably not even spin up.

The Quantum drive can spin up and the head starts clicking right from the beginning with a regular clicking sound . More times than not this a sign of bad heads, if this is the case it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption or PCB failure that sometimes could also cause clicking.

The last typical Quantum hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear.
Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Quantum drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Quantum Hard Disks. This is usually the only way to effectively retrieve data from these Drives.

We are here to help, during working hours we respond to emails within 5 minutes. Out of hours is usually on the hour. Business hours are Monday - Friday 9am - 5.30pm GMT.

support@advanceddatarecovery.co.uk

sales@advanceddatarecovery.co.uk