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Iomega Data Recovery Services


I purchased an IOMEGA EGO external hard drive with 500GB of memory, which has worked well for some time. However, recently, it has stopped working, or my laptop has stopped recognising it. When I plug it in, or take it out, the external hard drive buzzes, and my laptop also makes a beeping sound which means that it has recognised something as being plugged into the USB. However, I cannot see the files which are already saved onto the Iomega eGo, and in fact the Laptop won’t recognise the external hard drive at all. I have tried to close the laptop, and then opening it again, even shutting the laptop for around 5 minutes. In addition, it is now not being recognised when I try to use it on other computers in order to recover the information. I also tried to run a Data Recovery software program, but that did not work. The external hard drive is not installed onto the laptop, so it means that most of these programs will not respond. As it does not work on any computers, it seems that the problem is with the hard drive, rather than the USB ports.


I have an Iomega external hard drive, with 1TB of memory space on it. Due to an error, while trying to back up my PC I chose the instruction Clone, rather than Backup. This has lead to the hard drive cloning the PC hard drive with OS, files and other information. However, it has not recorded the data that I needed to save. As an attempt at recovery, I gave the Iomega HD to a technician, and asked him to see what he could do. However, it seems that there is just some information available on the HD, and not the data that I was originally trying to save. I then tried to recover the information using a program disc, during which the electricity cut out. This has meant that one disk from the Iomega asks me to format it all the time, while the other says it is uninitialized. After several weeks of giving up hope, I finally looked at the program again, and I can now see certain files, after using Testdisk and Sata, but the whole thing seems corrupted, with all the important files damaged in some way. Can you recover the data and get the files back?

Iomega Data Recovery Services

Iomega is a type of external data storage mechanism and its use is common in devices from companies such as Seagate, Maxtor and Western Digital. Iomega has been known as one of the most dependable names in data storage for over 25 years, and the company’s engineers have a long-standing history of researching technology that is crash-proof.

Despite the dedication to quality that is utilized by the Iomega technicians in the development of all problems, there is, of course, the possibility for crashes and failures that can result in a loss of data.

The most commonly reported problem that occurs with Iomega products is the crash of the hard disk drive that is located inside of the external storage unit.

Typically, if this type of problem occurs, the driver might not be accessible, but the device will continue to operate normally. Another scenario that could occur with the failure of the enclosed HDD would be that the operating system will recognise the device but the user will witness a fail error. A third common scenario with this type of problem results in a message prompting the user to format the drive.

Physical Issues

With Iomega storage units, physical failures can occur. These include head crashes, problems with the spindle motor and electronic damage. When a physical problem does happen, the biggest indicator to the user of the system is typically a noisy clicking sound being emitted from the device. This sound is often the result of the heads being dirty or damaged and sweeping across the platters of the system in an attempt to locate necessary information.

Logical Issues

Logical failures can also be incurred when using an Iomega external storage device. Logical failures can be caused by a number of reasons, including heads that have come out of their position, system crashes and issues with the hardware. When a logical failure occurs, the system reverts to a condition in which data will likely become inaccessible.

What to Do If an Iomega Device Fails

As with any hard drive, hard disk or storage device, the chances are high that at some point in its lifespan an Iomega device will experience a failure. Failures are very common, and can be due to any number of reasons, from power surges to human error or viruses. If a failure does occur, the most vital step to take is to immediately turn off the system. By removing the power source from the device, you will greatly increase the likelihood that no further damage will be done and that all data can be recovered.

The next step, after turning off the system, is the contact a data recovery service that is trained to work with Iomega devices. The biggest mistake made by individuals when they experience an issue with their Iomega device is to continue to operate the system and try to fix the problem on their own. Do-it-yourself solutions to handle a failure will likely just lead to a permanent loss of data, or will make it much more difficult and time-consuming for a data recovery company to retrieve lost data.