- Fixed pricing on recovery (You know what you are paying - no nasty surprises).
- Quick recovery turnaround at no extra cost. (Our average recovery time is 2 days).
- Memory card chip reading services (1st in the UK to offer this service).
- Raid recoding service (Specialist service for our business customers who have suffered a failed server rebuild).
- Our offices are 100% UK based and we never outsource any recovery work.
- Strict Non-disclosure privacy and security is 100% guaranteed.
Data Recovery Process
Expert Impartial Advice
If you have had the misfortune enough to lose a storage device containing valuable business information and accounts or sentimental photographs and documents our engineers are on hand to deal with your queries. By telephoning or emailing us our professional and courteous staff will demonstrate a commitment to providing you with a first class Data Recovery service as well as a depth of knowledge second to none. Contact us and we will give you our expert advice and offer a diagnosis as to the nature of the problem. We will also tell you how much the process of recovering your data will cost from start to finish. If you are happy with the cost and the advice we provide then we ask that you securely pack the device and try where possible to ensure it does not move inside its packaging. Using the shipping form that can be found on our Contact’s page, send your storage device (hard drive etc) with your full contact details to your local Data Recovery centre – or indeed if you prefer you can visit our premises and deliver it in person if you live or work in London.
Initial Consultation And No Obligation Quote
When we receive your storage device we will diagnose definitively the nature of the problem and confirm with you the costings to recover the data. There is no obligation to continue. We don’t ask you to sign anything or ask for any money up front and the price we quote will not change. If you are happy to proceed then our team of recovery engineers will begin the task of recovering your valuable data as quickly as it possible.
Our Ability to Recover Your Data
The process of data recovery normally takes an average 2-3 days. Initially the data is recovered to one of our secure servers and our engineer will then contact you by telephone and email you a detailed list of all the files recovered along with a complete directory listing. If we have been 100% successful you should be reunited with your data in the next day or so.
Reuniting You and Your Data
If everything is to your satisfaction then all we ask for is payment by credit or debit card, cheque or bank transfer. Upon receipt of full payment we then make a backup of your data to your chosen media and will arrange for it to be delivered to you by next day courier.