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WD Hard Drive Data Recovery Emails & Article

Western Digital External Drives
I have six Western external drives that are 2 TB and some of them use a mini USB connector while some use a newer, slimmer plug. The thing is, the one I use every day has a port whose metal insert got broken. So what I did is to carefully take out the drive and put it in an empty Western Digital 2TB enclosure, which is one of the newer USB 3.0 slim plugs. However, the drive doesn’t work anymore. it shows up on the disk management though as unallocated space of 1.82 TB. I don’t know where the excess for 2 TB is now.

WD My Passport Ultra 2TB External USB 3.0/2.0 Portable Hard Drive
I chose the My Passport Ultra because it is ultra-portable that I can bring it anywhere I go. Moreover, it gave me 2 TB of extra storage space at a reasonable cost. I have been enjoying the use of my new computer and external hard drive however recently, I noticed something usual with the My Passport Ultra. I can use it almost perfectly except that there are certain instances that it automatically disconnects from my computer even if I am not doing anything with it. It disconnects then reconnects then disconnects in random periods of time. One day it did not reconnect and starting making buzzing noises.

Western Digital Hard Disk Drive Data Recovery

Western Digital is the second largest manufacturer of drives, with only Seagate shipping more units. While it is an incredibly popular brand with a huge number of disk drives in devices throughout the world, as with any hard disk drive, failure is possible. Western Digital hard disk drives are vulnerable to any of the common problems experienced by other devices, but in particular, these products fail because of the following reasons:

Electronic Failure
A burned circuit board is a very common reason for the failure of Western Digital devices, because these hard drives are very susceptible to power streaks, surges and overheating. The biggest indicator that this has occurred is the smell or appearance of smoke coming from the machine, and if the user were to try to turn on the device it probably wouldn’t display anything or make any sounds.

Firmware Problems
Firmware is located on the platters of a hard drive, and if this area becomes corrupted, the hard drive will fail to initialize in the correct manner. This will render data stored on the device inaccessible. If a firmware problem is to occur with a Western Digital hard drive it’s entirely possible that the device will boot normally at the beginning, but then will begin to display other symptoms that there is a problem. These symptoms frequently include error messages, such as:

  • “No operating system found”
  • “Primary master hard disk fail”
  • “USB device malfunctioned”
  • “Hard drive not recognized”

With a firmware problem, it is basically impossible for a person to use do-it-yourself troubleshooting options to fix the problem. In fact, even attempting to do so can lead to a complete and permanent loss of data. However, if firmware problems do occur and a professional data recovery service is contacted immediately, the chances of recovering all data are very high.

Mechanical Failure
Regardless of the type of device utilizing a Western Digital hard drive, from a desktop to a laptop, mechanical failure is very common. Mechanical failure typically occurs when the read/write heads of the drive stop functioning properly. This type of problem is indicated by the presence of constant clicking sounds or clicking sounds followed by a slow-down of the sped of the motor. If a mechanical problem is experienced the worst thing that can be done is to try to open the hard drive and address the problem on your own. This can further damage the platters, which will make data irretrievable by even the best of data recovery services.

Spindle seizure is another frequently experienced problem with Western Digital drives, and it can occur when a device is dropped or damaged. This type of problem can result in a loud noise being emitted from the drive during the spin-up process or even a siren sound.

With any problems that are common to a Western Digital drive, the best course of action is to make note of what occurred leading up to the issue, as well as symptoms experienced, and then contact a professional data recovery service immediately. These issues need to be handled by professionals with in-depth experience working with Western Digital devices. The data recovery process is not something that should ever be undertaken at home or by anyone who isn’t experienced in the process, with the proper tools and environment to perform the work.