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Recovering Data from a Toshiba Laptop


Hello. I am a part-time computer repair guy who bought a Toshiba Satellite P500 from a friend, with the hope that I could get it back working. The problem is that the laptop will not boot up even as far as BIOS, or even the boot menu. There is nothing the matter with the graphics, as I can clearly see a message displayed which says that there is 1 processor detected, and that there is a system configuration data update. I don’t quite know what this means, because it is clearly blocking the system from booting up somehow, but I can’t do a restore using the OS software, as the system is not responding. It clearly wants something from me, but I can’t fathom what that is. I also have had to remove the old hard drive in order to preserve data, and when I put that onto my own, working, laptop, I get a series of beeps from the computer, and then nothing. The laptop won’t boot into the hard drive.


I am having trouble getting a Toshiba laptop to even start up. I know there are problems with black screens and BSOD, but at the moment I have a much more basic problem, in that the laptop won’t turn on at all. It will not power on, and despite removing the battery and doing a hard reset, the device still won’t work. I have taken the battery out completely, as I thought that it was not charging up properly before the start failure, and I am just using the power cord which is used with the system. However, it still won’t open. I was occasionally getting an error which passed me into the Safe Modes menu, but I could only boot into Safe mode, not normal or Last Known Configuration. When I tried either of those combinations, the system looped right back to the mode menu. I have done a scan disk, but that found no errors at all. I also have done a virus checker, but there was nothing in that, either. This was before the power loss, so something could have happened now.

Recovering Data from a Toshiba Laptop

Laptops are a great invention, and pivotal to the lives of many people. In fact, most computer users prefer laptops over desktops. They offer great features, convenience and portability that can’t be found with a desktop. Laptops give users the chance to work or play from anywhere, allowing for the enjoyment of different locations and settings, all while having a computer within arm’s reach.

The biggest advantage of a laptop is of course its portability, but this can also be its biggest weakness. Laptops are susceptible to all of the failings and issues that lead to the loss of data on a desktop, but they’re also subject to their own particular set of vulnerabilities associated with being a portable device. For example, a desktop isn’t likely to be dropped or left in a hot car for an extended period of time, whereas this is the type of abuse a laptop typically endures on a daily basis.

The Frequent Occurrence of Laptop Damage

There are a number of catastrophic events that can lead to laptop damage, but at the same time, there are a many events that may go unnoticed by the computer owner that can lead to similar problems requiring data recovery services. Even without a big, detrimental event, the hard drive of a laptop can fail just due to daily use or overheating from no fault of the computer user. In addition to daily use and catastrophic events, there are other reasons laptop hard drives fail.

One such reason is dust and dirt. Although many people wouldn’t even think about the effect of dirt and dust on a laptop, the accumulation of debris can prevent a laptop from ventilating heat. This is the number one reason many laptops fail.

Another common reason for a Toshiba laptop hard drive failure is because of exposure to humidity and water. Laptops are extremely sensitive to moisture, and even as little as a small splash of water can lead to failure of a laptop’s hard drive.
If a laptop user hears a clicking noise, this can mean the head drive isn’t aligned properly, which is something that occurs through regular use and is not triggered by one specific event in many cases.

If your toshiba computer undergoes any type of trauma, or you hear a clicking noise or any unusual performance from your laptop, the best course of action is to immediately turn it off and contact a professional laptop data recovery company like ourselves.

Can Toshiba Laptop Data Be Recovered?

Many times, local computer shops will tell a laptop owner that when a hard drive fails there is no recourse that can save the data, but this isn’t the case. It’s important that a computer owner not try to fix the problem alone, and instead of seeking the help of a computer shop, the owner should seek the services of a professional data recovery service, such as ourselves. Even when laptops have undergone extremely damaging situations, Advanced Data Recovery has been able to successfully recovery data.