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Apple Mac Recovery Not A Problem


I have a Macbook Air MD231II which was designed to save work data on when I was away from the office. I don’t have much experience in the Mac design, and I may have made some errors in getting to grips with it slowly. The fact is that I might have lost some serious data while I was doing an update to the operating system. The Macbook wanted to do this, and I agreed, but as soon as the computer restarted, it demanded a password, something it is calling a Keychain password. I don’t know what this means, but I have not been able to use the computer since, as I can’t get into the operating system. This means that the data which I have saved to the Macbook is unavailable. I asked the IT specialist what I should do, and thought that I had instructions on how to delete the password, but it is still there. I am simply blocked off whatever I try. I am not able to get into the files and folders, and this is affecting my work.


I have a Macbook Air which is about 16 months old now. I recently decided to do an upgrade for the OS onto Mountain Lion, and so I removed my data onto an external hard drive. However, I also decided to install Mountain Lion onto a Windows computer, using a copy of the setup files from my Mac. However, what happens now is that the Macbook is falling to sleep and is not able to recover itself when I log in. This means that I am not able to get the Macbook to open up, and I can’t download the data from the external hard drive back onto my computer. I can’t get the PC to read the hard drive, and it hasn’t accepted my attempts to convert it to a Mac OS.


I have been using an Apple Mac desktop which is preventing me from accessing or copying iMac videos. I shoot wedding videos for a living so I need access to the last 4 wedding shoots so that I can edit them. At the moment, when I try to open the wedding folder it has the videos but they are all greyed out. I have tried viewing the videos in a variety of formats, including online and in specialist video-editing software but they simply will not open. As I can’t download the videos into a USB stick, and I can’t copy them into other parts of the computer, I don’t know how I can recover the data which is already in files on my computer, and I don’t know how I will be able to use the data in the future.

iMAC 2009

I have an iMac which is a late 2009 model, which is experiencing a problem with the keyboard which is affecting how I access data on my drive. I have tried several different USB ports in order to fix the problem, but it doesn’t seem to work. When I type a letter on the keyboard, there are numbers which suddenly appear in the middle of a word, such as ‘w3o5r1d’, like that for whole sentences. The problem has extended beyond the simple typing of words, and now includes things such as file names, and even previously saved documents which have been edited by me. This makes the data which I have used recently virtually unreadable, and I cannot fix it by deleting the numbers and then saving, as the numbers appear again. The numbers have already affected some files, so the computer can’t access them on the system (file not found being the most common problem).

Apple Mac Recovery Not A Problem

When your Apple Mac hard drive crashes it doesn’t matter what your system is whether it is a MacBook, iMac, iPad or iPhone, it is a tough blow as you suddenly have to consider the possibility that all of your information has been lost. However before you start trying to estimate the cost of everything you have lost you should come and talk to us first. We are specialists in Mac data recovery from all types of hard drivs. We have 14 years of experience in recovering data and our track record speaks for itself with 99% of all cases resulting in data recovery. This is why we have a policy in which you don’t pay us unless we recover your data, so in the very unlikely event that your data is unrecoverable, it hasn’t cost you anything to find out.

Mac computers use internal disks from companies such as Seagate, Maxtor and Western Digital, all of which we have experience in recovering. We can also recover Mac data from external disks made by companies such as Lacie and Buffalo. For those of you who are using RAID arrays with a Mac operating system we can also recover those.

We have experience in recovering data from all of Apples operating system including Snow Leopard Mac OS X, Tiger, Lion Server, OS X Mountain Lion. As we have been recovering data for a number of years we are not only able to recover data from the latest solid state devices and micro-drives, we are also experts in recovering data from older Mac IDE drives.

There are a number of reasons why a Mac disk drive may fail, or alternatively why your data may not be accessible. One of the most common reasons for data being inaccessible is due to accidental actions that have been carried out on the drive. Perhaps it has been formatted, or data has been mistakenly deleted, but these actions are not necessarily as permanent as they seem. A simple phone call to one of our Apple Mac recovery specialists will provide you with a diagnosis and a quote for how much recovery will cost and how long it will take to complete.

Of course there are many other things that can lead to data not being accessible. Some of these will be due to software corruption or failure, while others will be due to the corruption of data after the infection of the disk by a virus. While these cases are more complex than deleted data they are not as difficult to address as the mechanical failure of a drive. Mechanical failure can lead to the physical damage of the drive that may mean that complete data retrieval is not possible. Other types of physical damage can be caused by extreme temperatures or by exposure to electrical current surges.

So no matter what has happened to your data and disk, give us a call to find out what we can do for you.