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ADR / Boroughs and towns we cover

Boroughs, towns · one bench

Data recovery across London. Forty-nine areas covered, and one bench at the end of all of them.

Almost everything reaches us by post. Tracked and insured, media lands at the intake lab, and that makes the courier map the real boundary rather than any council line. London postmarks account for most of it, with Hertfordshire, Essex, Kent and Surrey behind them; once the box is open, not one of those makes any difference.

Put it to an engineer — the first look costs nothing
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Where parcels are posted from.

IslingtonBromleyCroydonCamdenWestminsterWandsworthHackneyBarnetRichmondBermondseyLambethEC2E1N1NW1SE1SW18W6BR1CR0HA1TW9WD17DA1

A town absent from that row makes no difference whatever. One route covers every postcode there is: a call or the online form; a journey made tracked and insured; then a bench on the day of arrival. Forty-nine areas have a page each below.

Every one of them has its own page.

Inner London and the City

The outer boroughs

Beyond Greater London

Each page names the hardware that genuinely comes in from that area, how a job is sequenced, and which questions get asked there first. All forty-nine end at the same bench, and from every one of them the diagnosis costs nothing.

Beyond the forty-nine

West of the M25 at Slough and Windsor, Berkshire and the Chilterns are covered by our sister site Maidenhead Data Recovery, and Newbury and the Thames Valley by Reading Data Recovery. South-west of Weybridge and Esher — Woking, Farnborough, Camberley — the parcel is already heading for the laboratory itself, Guildford Data Recovery. All of them belong to Easy Data Recovery Ltd and work to the same terms.

Four things asked before anything else.

No shop, no counterMedia is booked in on the day the post brings it and reaches an engineer before that day ends. Nothing waits on a shelf for somebody to become free.
One standard, whatever the postcodeA parcel from Islington gets exactly what a parcel from Sevenoaks gets: an engineer looks at no charge, one price goes down in writing, and everything going back is checked over before the box is taped.
Company hardware, any addressThe same packing rule covers a food factory at Park Royal and an office at Stockley Park. Server and RAID disks travel bare; a NAS travels assembled; anything held as evidence is logged that way from booking-in on. Where the job cannot wait, say so on the telephone, and priority is agreed while the box is still with you.
It never leaves this labYour device is given a case number at booking-in and holds it until the day it goes home. Nothing here is subcontracted and nothing is sent on elsewhere — the diagnosis, the imaging and the recovery all happen at this bench — and whoever did the work is who tells you what opened.

The questions that come up first.

Is my postcode inside the area you cover?

Yes. Wherever a tracked courier delivers, the bench can work for you. Most of what arrives carries a London postcode — E, EC, N, NW, SE, SW, W and WC — with BR, CR, EN, HA, IG, KT, RM, SM, TW and UB behind them, and AL, CM, DA, HP, TN and WD from the towns outside the boundary. Wherever it started, the postage home is ours.

Is the journey itself a risk to it?

How it is packed decides that; the distance does not. Send a NAS whole and assembled, and leave an external inside its own enclosure. An array is the exception: take a server or RAID set down to bare disks and mark each one with the bay it came out of. Do the same with a disk pulled from a desktop, a laptop or a recorder. Pad all six faces, and buy tracking and insurance.

Can somebody collect it from me instead?

No van goes out and no collection round exists, so the answer is no. A tracked parcel beats a morning spent waiting on a driver, and far less can go wrong with it. Servers, large arrays and anything being held as evidence are the exception: telephone first and the two of us agree how it ought to travel.

I am a long way from London — is a local firm better?

Pick the bench, not the map. Since nobody's media is collected, a parcel posted three streets away joins the queue level with one sent from Cornwall; both get logged and looked at on arrival day, and both come home carrying a fixed figure in writing. A lone drive costs £300 + VAT. Multi-disk work — RAID, NAS, server — opens at £500 + VAT. On most jobs, where nothing is recovered, nothing is invoiced.

The opening move is the same.

Say what it is doing, by telephone or on the form. Nothing after that travels except the parcel, and the journey home is billed at our end.

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