Taking work now — the first look is freeSpinning disks in a machine Quicker still, give us a ring:0203 0868633
ADR Advanced Data Recovery 0203 0868633 Price my job
ADR / Towns and boroughs / Barking and Dagenham

RM8 to RM10 and IG11 · Barking, Dagenham, Becontree, Chadwell Heath

Data recovery in Barking and Dagenham. A day's rushes and a fabricator's ledger; neither has a second copy.

Ford last built a car at its Dagenham plant in 2002, and for some reason outsiders still get that wrong all the time. What is now located on those 450 acres is an engine factory: the Dagenham Diesel Centre produces close to half a million engines each year using around 2,000 people, and the companies supplying this factory keep inspection results, tolerance data and quality control records which could be requested by someone many years later. A short distance away is Eastbrook Studios on Yew Tree Avenue, which is open and accepting productions: twelve purpose-built sound stages within a 567,358 sq ft campus which spans 21.5 acres, with drives moving between the stages and post-production carrying a day's worth of material that cannot be staged twice. And then there is everything else. In the River Road employment area, Industria's forty-five units were completed in September 2023; hauliers and warehousing companies line the A13; and behind them are the fabricators, food firms and portacabin offices where a whole business record sits on one machine, simply because nobody was ever given the job of copying it. Nothing is collected from this borough, and there is no counter either within this borough or in London: get a quote first, by telephone or using the online form, then post the drive or drop it off at our Guildford intake lab, Monday to Friday, 9am to 5:30pm (no appointment needed). The examination is free of charge, and you will be given a single written figure before any chargeable work begins: cards and sticks £250 + VAT, one disk £300 + VAT, a recorder £400 + VAT, and multi-disk work from £500 + VAT.

Send it tracked and insured · we pay the return Looking at it costs nothing What we quote is what you are charged

Put it to an engineer — the first look costs nothing
0203 0868633

Five faults this borough keeps sending in.

Different fault? Try the finder →
What is going onWhat arrives from hereWhere that leaves you
A shuttle drive unable to mount at postA day's worth of material off the studio stages, held nowhere elseDo not continue to duplicate from it; get a quote first, then send it exactly as it is
The only PC in a unit office at River RoadAll quotes and drawings, all wages and every job quoted for by the companyRemove the power source; get a quote first, then post the disk alone
A camera card that appears empty when inserted into the card readerThe card was pulled out while the camera was still recordingDo not let the card back into the camera; get a quote first, then post it as is
A warehouse server no longer able to see its RAID arrayStock, consignments and telematics data for the company's vehicle fleet, all of itNo rebuild of members takes place here; all members get imaged first
An office NAS that cannot start back up againYears of exported till receipts and gate video footage stored on one shared boxTurn it off and get a quote first. If possible, remove the disks from the enclosure (labelled by bay); otherwise, send the entire unit.
Packing it and posting it: get a quote first (either by phone or through use of the online form), then print the shipping form and allow it to travel in the same box as the drive. Book the outward leg tracked and insured; we cover the cost of transporting the drive back to you. Packing, and the amount of it, is handled on the guide to packing and posting.

Four things a production or a unit runs into.

Why the parcel usually travels, not youThere is no facility for handing a drive over in Barking or Dagenham, and no counter in London either; however, you may send the media by post or drop it off in person at our Guildford intake laboratory (Monday to Friday, 9am to 5:30pm, no appointment needed), where we have the imaging equipment, the shelf of donor drives and the bench. That is the part of the job which cannot be relocated, whereas a disk can. The District line, the c2c and the Overground out to Barking Riverside all run into town, but none of them terminate anywhere a failed disk could be handed over, so the disk is usually sent in the post instead: get a quote first, by telephone or through the online form, then it is booked, tracked and off your hands while you continue with your work.
Files that keep getting biggerIn relation to the largest files held by a small business here, typically these are not document files. For example, a production leaves the stages each day with terabytes of data on portable SSDs and RAID shuttles. Months' worth of footage from the gate cameras stored within a warehouse and years' worth of till exports for market traders are typical examples. Almost all of this data resides upon the original receiving disk and does not exist as a backup copy until someone remembers to create another copy of the data.
Tell us the date you work toName the date when you book the disk in. If you are wrapping up production on Friday, you want your rushes before Friday, not eventually, and if you invoice on the last working day of each month, you need your ledger back before then. A job arriving with a date on it will be scheduled to that date rather than placed into the queue for general processing. Once the diagnostic process is far enough along, you will be notified when your job will be finished.
The cost of the workRegardless of the result, nothing is charged for the evaluation process, and the figure provided after the evaluation will be written down before any chargeable work commences. Figures do not change after that. Published figures are used for all bands. Cards and memory sticks: £250 plus VAT. A single hard drive by itself: £300 plus VAT. Recorders of any make (CCTV, DVR or NVR): £400 plus VAT. When a job includes a second disk (RAID sets, NAS boxes and servers included), the figure starts at £500 plus VAT. In most cases you only pay if we recover your data.

Four asked most from RM10.

The unit runs on one PC and the work does not stop. Can it go to the front?

Let us know about it at the booking stage rather than afterwards, and if you do tell us, it will be marked urgent then. Your drive is imaged the day the package arrives with us, before the rest of the day's intake, and once we have sufficient diagnosis to base one on, we can give you a date for completion. The line is open Monday to Friday, 9am to 5:30pm.

There is no other copy of the day's rushes. What happens to them?

We never write anything to the original. Before doing anything else we create an image that can be read only. All subsequent work is carried out using this image. When completed, your media is returned exactly as it arrived with us. Any successful recovery will be transferred onto new media, and you will receive a detailed report listing every file successfully recovered and those that were not, for you to review prior to making payment.

What paperwork comes back? The accounts department will want it.

All of the paperwork is provided at no additional cost. You are provided with the price in writing prior to any chargeable work being commenced. At the completion of each job you will be presented with an itemised account of the files recovered and asked to sign it off, and after signing it off, you will also receive a VAT invoice. Each job is assigned its own unique case reference, which is what it is tracked and discussed under from beginning to end.

Does Barking Riverside count, or is it town-centre addresses only?

Yes, both, and they share the same terms: RM8, RM9, RM10 and IG11 alike, including Becontree, Creekmouth, Thames View, Chadwell Heath and the riverside. RM10 is the one district lying wholly within the borough. It should be noted that while IG11 uses the Barking post town, it does extend into Beckton and Loxford, so a Barking address is not always located in the Borough of Barking and Dagenham. As we don't collect any items from you, this has no bearing on the price paid for the service.

Say when you need it back, then post it from Dagenham.

Just unplug it and leave it unplugged, because every time you restart it a little more disappears. The most important thing to tell us is what the computer was working on at the point it shut down. The examination itself is free of charge. One figure then follows on paper, and your confirmation of this single figure is what begins any chargeable work.

0203 0868633