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EN1, EN2, EN3, N9 and N18 · Enfield

Data recovery for Enfield. Twenty-six industrial clusters, 1,273 firms, most of them on one office machine.

Enfield does not have a shop. People look for one, and the honest reply is that this laboratory does not have a counter in Enfield or any place in London. However, media can be posted to our Guildford intake laboratory, or dropped off there Monday to Friday, 9am to 5:30pm, without an appointment, and we will post it back. There is more working industry located within Enfield than in any other borough in north London. In a 2017 survey of Enfield's estates, 26 industrial clusters were identified that contained 1,273 businesses employing 22,117 people across 247 hectares. The number employed in each hectare averages 90, compared to London's average of 68. Floorspace was reported vacant at 5.5 per cent, which compares to London's vacancy rate of 7.2 per cent. All of the above statistics report that the estates in Enfield are operated at a higher level than the rest of London. The names of these estates include Brimsdown, Redburn at Ponders End, Morson Road, Eley's and Montagu at Edmonton, Aztec 406, Harbet Road and Claverings. Johnson Matthey operates on Jeffreys Road at Brimsdown. Coca-Cola Europacific Partners has been manufacturing beverages at Edmonton since 1974 using seven production lines. Ninety-three per cent of Enfield's 14,910 businesses operate with fewer than ten employees, and construction represents 18 per cent of all businesses operating in Enfield. Therefore, the work received includes bakery HACCP logs and batch records, weighbridge tickets and stock system exports, tachograph downloads that are the legal record of a driver's hours, CNC toolpaths for work that has already been installed, assay and process records, setting-out data for a concrete slab already poured, and the yard recorder whose only copy of last month's activity is on the disk in the box. Also, get the geography correct as well: Edmonton is part of Enfield and uses the postcodes N9 and N18 rather than any EN code, while EN4 and EN5 belong to the BARNET post town and EN6 to EN11 sit outside Greater London. First, obtain a price quote prior to sending your drive, via telephone or with the quote request form. After obtaining a price quote, send your drive by tracked post or drop it off at our Guildford intake laboratory. One complimentary examination will occur after receiving your drive, and then you will receive one written figure.

Send it tracked and insured · we pay the return Looking at it costs nothing What we quote is what you are charged

Put it to an engineer — the first look costs nothing
0203 0868633

Five faults the Enfield estates send in.

Different fault? Try the finder →
What is going onWhat arrives from hereWhere that leaves you
A yard recorder no longer recordingSix weeks of gate and loading bay footage, stored only on this single diskRemove the recorder from the mains supply, then remove the disk
A portacabin PC that boots partially, then reports no diskAll accounts, quotes and all job files raised by the firmFirst get a quote, then send the disk alone; leave the machine behind
A four-bay NAS in the unit with an amber light for a monthDrawings and tool paths used daily on the shop floorPower it off before anybody attempts to start any rebuilds on it
A bakery line PC that boots partially but fails to boot fullyHACCP logs and batch records which an inspector has a legitimate expectation of seeingSwitch it off at the socket, first get a quote, then post the disk alone
An external hard drive emitting click sounds as soon as it is powered onSite photographs and setting-out data from slabs already pouredKeep it switched off; every time it powers on it is costing itself something
Packing it and posting it: first get a quote by telephone or using the quote form. Print the shipping form and pack it with the drive. Track and insure the parcel and send it to the intake laboratory. The leg home is ours. Information on packing and posting a drive so it survives the journey is on the guide to packing and posting.

Read this before taping the box.

A repair counter is not a recovery benchRepairing a screen, replacing a motherboard, repairing a battery or reinstalling the software are all tasks that a repair shop would carry out, as these are standard repair tasks, and they are honest work. However, reading a damaged disk requires specialised tools, including a hardware imager and a collection of compatible donor disks, and somebody who does nothing else. As the sole purpose of these tools is to read a damaged disk and extract the data contained within it, these items are located in one place, the Guildford intake lab. Hence, there is no counter in Enfield or anywhere in London for you to bring your disks into. Obtain a quote first via phone call or using the form provided, then post the disk to us or bring it to our Guildford intake laboratory in person, Monday to Friday, 9am to 5:30pm (appointment not required).
Records an inspector can ask forTachograph downloads, a weighbridge ticket file, a bakery's HACCP logs: when any of these are no longer readable, the first contact is not to an IT company, but to the person who signs off the audit. Handling for all three items is the same: an image that only reads, one written figure, and an itemised list showing what was recovered and what was not.
One machine, one copy, no IT departmentMost of the offices on industrial estates in this area operate on a single desktop basis, where the accounts, quotes, drawings and correspondence are stored without a backup copy anywhere else. With regards to disaster recovery planning, this means that everything relies on the continued operation of that single desktop. When contacting us to report your problem, please let us know how much of the business is at a standstill, and your drive will go straight onto our hardware imager first.
Posting it from EN3 or N18Firstly, you should obtain a quotation from us either via telephone or via the website form. Once you have received a quotation, simply remove the disk from your computer and post it separately. Sending just the disk is simpler, less expensive and safer during transport than sending an entire computer system. Make sure you use a tracked service that insures against loss or damage. There is no cost to you for us to assess your disk and the return postage will be paid for by us. In most cases, you only pay if we recover your data.

What Enfield asks.

Is there a data recovery shop in Enfield?

No, and there is not one anywhere else in London either. All imagers, and all the donor drives, as well as the bench itself are located in one intake laboratory in Guildford. So, most often it will be the drive travelling instead of you: first obtain a quote via phone call or use the form provided, then post it tracked and insured from any Enfield or Edmonton post office, or deliver it to the Guildford intake laboratory in person, Monday to Friday, 9am to 5:30pm (no appointment needed). Most packages given to a postal carrier on a weekday afternoon are typically opened at this location the following morning. Examination cost is zero and postage home is our responsibility.

The whole yard's cameras record to one box. Can you read it?

Generally. Remove the mains power cord from the recorder, remove the disk, obtain a quote first via phone call or using the form provided, and send just the disk to us individually or deliver it to our Guildford intake laboratory, Monday to Friday, 9am to 5:30pm (appointment not required), since the recorder's case is bulky and adds nothing. Inform us which make of recorder it was removed from, because each manufacturer uses their own file system and an engineer will need to know who made it. If footage has been overwritten, it cannot be guaranteed to be returned to you. But what can be assured is that you will receive a complimentary examination and a written figure prior to billing you.

Ours is a portacabin office with one PC. Do you take that?

Regularly. On an Enfield industrial estate one office machine is the rule rather than the exception, with all of the account records, all job files, all quotes and twenty years' worth of correspondence stored on that single desktop unit without being duplicated elsewhere. Obtain a quote first via phone call or using the form provided. Then send us only the disk(s), not the entire unit, or bring them to our Guildford intake laboratory in person, Monday to Friday, 9am to 5:30pm (appointment not required). Prices for one hard drive are £300 + VAT; prices for memory cards or USB flash drives are £250 + VAT; and prices for jobs using multiple disks begin at £500 + VAT.

The HACCP logs and batch records are on the machine that stopped. How fast?

When calling, ask that we mark it as "urgent" and we will treat it as such from the outset: we open your parcel as soon as it arrives, place it on an imager and begin processing it before the rest of the items arriving that day. Any records that may be requested by inspectors are a compliance matter before they are a computer one, therefore we work under these guidelines. On completion of the imaging process we will contact you once sufficient information has been obtained to provide a realistic completion date, which we will adhere to. Our customer service desk operates Monday to Friday, 9am to 5:30pm.

Post it from Enfield and find out at no cost.

Leave it turned off and unattended. Then call us and tell us about its behaviour right up until the point when it failed. We do not charge you for examining the failure; you will receive your price quoted in writing; and no chargeable step will follow until you approve the price.

0203 0868633