W6, W12, W14 and SW6 · Hammersmith, Fulham, Shepherd's Bush
Data recovery in Hammersmith and Fulham. Camera cards and lab notebooks come off the same W12 street.
The three bands are published: £300 plus VAT on one hard disk; £250 plus VAT for memory sticks and camera cards; from £500 plus VAT once a job carries several disks, meaning RAID sets, NAS boxes and servers. Establishing which of the three applies is free, and here that matters, because two entirely unlike sorts of media arrive from one W12 street. Television Centre, W12 7RJ, is a working studio complex again: Studios 1, 2 and 3 under BBC Studioworks since September 2017, BBC Studios in Stage 6, though the BBC sold the site in 2012 to a Stanhope-led joint venture with Mitsui Fudosan and AIMCo. What comes off it is camera cards, rushes, edit projects and gallery recordings. On the same street at White City Place, a 1.9 million sq ft campus with biotech and life-sciences tenants in it, the media holds instrument output, imaging and electronic lab notebooks kept under retention rules that run years past the end of a study. Round them sit Imperial's Molecular Sciences Research Hub, open since 2018; L'Oréal's UK head office, which left Hammersmith Broadway for Gateway Central in 2023; Charing Cross Hospital on Fulham Palace Road, in Hammersmith rather than at Charing Cross since 1973; and Hammersmith Hospital, which is at 72 Du Cane Road in W12. Down in SW6 the work turns smaller and more domestic. Send it tracked; one written figure reaches you ahead of any chargeable step.
Put it to an engineer — the first look costs nothing
0203 0868633
Five that come off this borough most often.
Different fault? Try the finder →| What is going on | What arrives from here | Where that leaves you |
|---|---|---|
| A post-house drive that stops mounting | Rushes, sound stems and the edit project, on that one disk | Unplug it now and send the drive, not the machine |
| A lab PC at White City that will not start up | Instrument output and notebooks under study retention rules | Cut the mains to it and send the disk by itself |
| A Fulham till PC that stops at the logo | Sales, accounts and the supplier list, all on it | No reinstall over the top; post us the disk |
| A hospital consultant's laptop that will not wake up at all | Working images and the notes for a paper due shortly | Leave it off, and ring before anybody reinstalls |
| A household external that has begun to click | Family photographs and the tax return, on that one disk | Unplug it; every restart uses more of the disk |
Four things to settle before posting.
What SW6 asks most.
There is no counter in Hammersmith. Does that slow anything down?
Rarely. Bench, imagers and donor-disk shelf all live together in one room, so the media travels and nobody else has to. Take a tracked, insured parcel to any W6, W12 or SW6 post office and it normally reaches the intake lab, to be booked in the following working morning; the leg home is at our cost.
A shop has told me the disk is beyond help. Is that the last word?
Often not. A repair job finishes when the machine works again. Pulling files off a disk that has quit answering is another trade entirely, on other equipment, and it is the only thing this bench does. Media turned away elsewhere gets imaged here most weeks. Since nobody pays for the first look, a second opinion costs you postage out and no more.
Is a W12 job priced differently from a W6 one?
No. Two things set the figure: the media, and the fault in it. An address is not one of them. Nobody pays for the assessment, whatever the postcode, and the number reaches you in writing while the drive is still untouched. Decline it and you owe nothing. Where no data comes back, most jobs carry no charge, and we cover the postage home.
It is a freelance edit drive rather than a company server. Do you take work like that?
That is a large share of the Hammersmith and Fulham postbag: one person, one machine, and no IT department behind either. A project drive, a camera card, a household external full of photographs. Cards and sticks come to £250 + VAT, one hard disk to £300 + VAT, and a list of files is yours to approve before anything is billed. Phones and tablets fall outside what this lab handles.
Begin here if yours is doing the same thing.
Next door to Hammersmith and Fulham, on the same terms
Send it from W6; the look costs nothing.
From here on, keep the power off it. The detail worth telling us is what the machine had been doing shortly before it gave up. Nobody is charged for the look; one figure then arrives in writing, and nothing billable starts without your word.